faq

1. What materials are used in Bloo & Co jewellery?

At Bloo & Co, our jewellery is crafted using high-quality sterling silver and carefully selected diamonds. Each piece is designed to ensure durability, brilliance, and timeless elegance.

2. Are your diamonds real?

Yes. All diamonds used in Bloo & Co jewellery are genuine diamonds, chosen for their sparkle and quality to create beautiful, lasting pieces.

3. Is your silver sterling silver?

Yes. Our silver jewellery is made from 925 sterling silver, meaning it contains 92.5% pure silver for strength, quality, and a lasting shine.

4. Will my jewellery tarnish?

Sterling silver can naturally tarnish over time when exposed to air and moisture. However, regular cleaning and proper storage will help keep your Bloo & Co jewellery looking bright and beautiful.

5. How should I care for my jewellery?

To keep your jewellery in the best condition:

  • Store it in a dry jewellery box or pouch

  • Avoid contact with perfumes, lotions, and harsh chemicals

  • Remove jewellery before swimming or showering

  • Clean gently with a soft polishing cloth

6. Do you offer gift packaging?

Yes. All Bloo & Co jewellery comes in elegant packaging, making it perfect for gifting on special occasions.

7. Do you offer returns or exchanges?

We offer returns and exchanges within a specified period, provided the item is unworn and in its original condition. Please check our returns policy or contact us for more information.

8. Do you ship internationally?

Shipping options may vary depending on your location. Please check our shipping information at checkout to see the available delivery options.

9. How long does delivery take?

Delivery times depend on your location and the shipping method selected at checkout. Orders are typically processed within 1–3 business days.

10. How can I contact Bloo & Co?

If you have any questions, you can contact us through our website contact form or customer support email, and our team will be happy to help.