Shipping policy

At Bloo & Co, we aim to ensure your jewellery arrives safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after your order has been placed. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Orders are not processed or shipped on weekends or public holidays.

Shipping Times

Estimated delivery times may vary depending on your location:

United Kingdom: 2–5 business days
Europe: 5–10 business days
International: 7–14 business days

Please note that delivery times are estimates and may vary due to courier delays or customs processing for international orders.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

From time to time, Bloo & Co may offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

If tracking is available for your order, you will receive a tracking number via email once your order has been dispatched. This allows you to monitor the progress of your delivery.

International Shipping & Customs

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking your package.

Bloo & Co is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Shipping Information

Please ensure your shipping address is correct at checkout. Bloo & Co cannot be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.