shipping

Orders are typically processed within 1–3 business days after purchase. Once your order has been shipped, you will receive a shipping confirmation email with tracking information if available.

Please note that orders are not processed on weekends or public holidays.

UK Shipping

For customers within the United Kingdom, estimated delivery times are:

Standard Shipping: 2–5 business days
Express Shipping: 1–2 business days (if available)

Delivery times may vary depending on the courier service and your location.

UK Returns

UK customers are allowed 28 days to approve their products and decide whether they are happy with the product received. If a return is processed within 28 days we will arrange a return through Royal Mail and initiate the refund on return, the items will have to be as sold on return with no damage to the item and full packaging. If the 28 days pass unfortunately we cannot accept the product back to us.

International Shipping

We offer international shipping to selected countries.

Estimated delivery times:

Europe: 5–10 business days
Rest of the World: 7–14 business days

International delivery times may vary due to customs processing and local postal services.

International Returns

Global customers are allowed 28 days to approve their products and decide whether they are happy with the product received. If a return is processed within 28 days we will arrange a return through Royal Mail and initiate the refund on return, the items will have to be as sold on return with no damage to the item and full packaging. If the 28 days pass unfortunately we cannot accept the product back to us.

With international returns the shipping time does not have an impact on the return and refund. We accept international shipments can take longer to come back to us.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. From time to time, Bloo & Co may offer free shipping promotions.

Tracking Your Order

If tracking is available for your order, you will receive a tracking number by email once your order has been dispatched so you can follow your delivery.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or additional fees depending on your country’s regulations. These charges are the responsibility of the customer.

Delayed or Lost Packages

While we do our best to ensure timely delivery, Bloo & Co is not responsible for delays caused by couriers, customs, or unforeseen circumstances.

If your order appears to be lost or significantly delayed, please contact our customer support team, and we will assist you.

Incorrect Shipping Address

Please ensure your shipping address is correct at checkout. Bloo & Co cannot be responsible for orders delivered to incorrect or incomplete addresses provided by the customer.