Bloo & Co – Website Legal Pages Bundle

1. Privacy Policy

Last updated: 11 March 2026

This Privacy Policy explains how Bloo & Co collects, uses, and protects your personal information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via third-party providers)

  • Order history

  • IP address and browsing data

How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate about purchases or enquiries

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing emails (only if you opt in)

Legal Basis for Processing

Under UK GDPR, we process personal data based on:

  • Contract (processing your order)

  • Legitimate interest (improving services)

  • Legal obligations

  • Consent (marketing emails)

Data Sharing

We may share your information with trusted partners including:

  • Payment processors

  • Delivery companies

  • Website hosting providers

  • Marketing platforms

We never sell your personal data.

Data Security

We take appropriate measures to protect your personal data against loss, misuse, or unauthorized access.

Your Rights

You have the right to:

  • Access your data

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner's Office

Contact

Email: info@blooandco.com

2. Terms and Conditions

Last updated: 11 March 2026

These Terms and Conditions apply to purchases made through the Bloo & Co website.

Products

We sell jewellery items including rings, necklaces, bracelets, and other accessories. Product images are for illustration and may vary slightly from the final item.

Pricing

All prices are listed in GBP (£) and may include applicable taxes unless stated otherwise.

We reserve the right to change prices without notice.

Orders

By placing an order you confirm that:

  • You are legally capable of entering into a binding contract

  • All information provided is accurate

We reserve the right to refuse or cancel orders at our discretion.

Payment

Payments are processed securely through trusted third-party payment providers.

Delivery

Delivery times may vary depending on your location. Estimated delivery times will be shown at checkout.

Returns

Customers have the right to return eligible items within 14 days of receiving the order in accordance with the Consumer Contracts Regulations 2013.

Items must be unused and in original packaging.

Liability

Bloo & Co is not liable for indirect or consequential damages arising from the use of our website or products.

3. Cookie Policy

(Use the cookie policy I created earlier — shortened here)

We use cookies to:

  • Enable website functionality

  • Analyse site traffic

  • Improve user experience

  • Support marketing efforts

Users can manage cookies via their browser settings.

4. Returns & Refund Policy

At Bloo & Co, we want you to love your jewellery.

Returns

You may return eligible items within 14 days of receiving your order.

Items must:

  • Be unused

  • Be in original packaging

  • Include proof of purchase

Non-Returnable Items

For hygiene reasons, the following items may not be returned:

  • Earrings that have been worn

  • Personalised jewellery

Refunds

Once your return is received and inspected, we will notify you about the status of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Faulty Items

If your jewellery arrives damaged or defective, please contact us immediately for a replacement or refund.

5. Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Times

Estimated delivery times:

  • UK: 2–5 business days

  • Europe: 5–10 business days

  • International: 7–15 business days

Shipping times may vary due to customs or external delays.

Tracking

Where available, tracking details will be provided once your order is dispatched.

Customs & Duties

International customers may be responsible for customs fees or import taxes depending on their country.